- Shipping & Returns
Shipping & Returns
Necknapperz are made to withstand the rigors of being your best buddy! We stand behind our products and ensure that our customers are satisfied.
We proudly offer a 30 day unconditional guarantee on Necknapperz purchased from our website. After 30 days, returns will not be accepted.
To return an item, simply ship the product back to our offices located at:Necknapperz Returns1055 W. Sam Houston Parkway NSuite 117Houston, TX 77043
If you should have a problem with your Necknapperz, or questions about proper care and maintenance, please contact us.
If you receive damaged items, please do not remove them from thier packaging before taking photos of the damage and emailing them directly to firstname.lastname@example.org and we will issue a refund or replacement.
Office contact number: (713) 777-1000
Office Email: email@example.com
All Necknapperz will be shipped using the United States Postal Service unless otherwise specified. Please allow 5-7 business days for deliveries to be made. In the event that we are out of stock on any item, you will have the option to choose another character, wait for the next available stock replenishment or we will refund the entirety of your purchase. Please contact us for details.
All shipping in the Continental United States will be free. There is a $7.99 flat rate for anything outside of that territory.