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Privacy Policy

Last updated: November 2014

 

Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit.

Cookies may be used to remember visitor preferences when interacting with the Necknapperz.com website.

Where registration is required, the visitor's email and a username will be stored on the server.

How the Information is used

The information is used to enhance the vistor's experience when using the website to display personalised content and possibly advertising.

E-mail addresses will not be sold, rented or leased to 3rd parties.

E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive.

You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

3rd party advertising companies may also use cookies for tracking purposes.

 

Return Policy

Necknapperz are made to withstand the rigors of being your best buddy! We stand behind our products and ensure that our customers are satisfied.

We proudly offer a 30 day unconditional guarantee on Necknapperz purchased from our website. After 30 days, returns will not be accepted.

To return an item, simply ship the product back to our offices located at:

Necknapperz Returns
1055 W. Sam Houston Parkway N
Suite 117
Houston, TX 77043
 

If you should have a problem with your Necknapperz, or questions about proper care and maintenance, please contact us.

If you receive damaged items, please do not remove them from thier packaging before taking photos of the damage and emailing them directly to customercare@necknapperz.com and we will issue a refund or replacement.

Office contact number: (713) 777-1000

Office Email: customercare@necknapperz.com

Shipping



All Necknapperz will be shipped using the United States Postal Service unless otherwise specified. Please allow 5-7 business days for deliveries to be made. In the event that we are out of stock on any item, you will have the option to choose another character, wait for the next available stock replenishment or we will refund the entirety of your purchase. Please contact us for details.

All shipping in the Continental United States will be free. There is a $7.99 flat rate for anything outside of that territory.